FAQFAQ
FAQ
answered
What ShockAI is, which instruments it reads, how teams and data are handled, and how to get access
What is ShockAI?
ShockAI is the analysis platform for ShotTrack instruments. It puts the vibration, airblast and VoD a team records beside the blast plan, scores each reading against the standards the project applies, reads the detonation hole by hole, and issues the blast report. It runs in the browser; the ShockAI Sync mobile app is coming.
Which hardware works with the platform?
ShotTrack’s VoD recorders and ViB vibration monitors. Web Sync sends a unit’s recordings to a project over Bluetooth from Chrome or Edge, with nothing to install, and during the beta a team can be invited to import its own seismographs’ exports beside them. The current range and its specifications are on the ShotTrack site.
How do team access and permissions work?
Your organisation works in a shared team workspace. Members are invited with roles, so everyone works from the same projects, devices, blasts and reports without sharing one login.
Is my measurement data secure?
ShockAI runs on modern cloud infrastructure with encryption in transit and at rest, strict access controls and isolation between team workspaces. How personal data is handled is described in the Privacy Policy.
Can I export my data?
Yes. A blast report exports as a PDF with a link to share, and an event exports as CSV and as the raw recording. The documentation describes each export.
How do I get access?
ShockAI is in a closed beta. We’re working with a small group of mining and construction teams on real blasts before a wider release; apply from the closed beta page and we’ll follow up within one business day. Pricing will be published at launch, based on the devices you use.
Where can I get support?
Use the documentation and the Help button in the analysers for everyday tasks. For access, billing or technical issues, send a message through the contact form; we aim to respond within one business day.
Who is ShockAI built for?
Teams in blasting, mining, quarrying and civil construction who have to prove what a blast did: blast engineers reading VoD and timing against the plan, environmental and compliance staff scoring vibration and airblast against a permit, and the consultants who report to both.