Overview
What ShockAI is, how the platform is organized, and how this help center will grow.
Build with ShockAI, end to end
An outline of what the ShockAI platform includes—full tutorials and guides are coming soon.
Browse the guides
Signing in
Sign in to ShockAI with your email and password, or request a one-time code by email.
Recovering data from your device
Connect your ShotTrack ViB or VoD device over Bluetooth and send stuck session files to the ShotTrack team for recovery.
Getting remote support for your device
Share your connected ShotTrack device with the support team for a live remote diagnosis — no software install, just a 6-digit code.