Overview
What ShockAI is, how the platform is organized, and how this help center will grow.
Build with ShockAI, end to end
An outline of what the ShockAI platform includes—full tutorials and guides are coming soon.
Browse the guides
Signing in
Sign in to ShockAI with your email and password, or request a one-time code by email.
Sending recordings to a project
Connect a ShotTrack unit over Bluetooth in your browser, pick the sessions you want, and send them into a project — with one progress bar and one summary, in sessions and events.
Sharing your device with support
Connect your ShotTrack ViB or VoD device over Bluetooth and share it with the ShotTrack support team for a live remote diagnosis — no software install, just a 6-digit code.
Getting remote support for your device
Share your connected ShotTrack device with the support team for a live remote diagnosis — no software install, just a 6-digit code.
Updating firmware on your device
Install a published firmware release on a connected ShotTrack unit from Support. Keep the tab open while the host reboots.