Devices & Web Sync
Connect ShotTrack units in the browser, send recordings into a project, keep firmware current, and share a unit with support.
Your ShotTrack units talk to ShockAI over Bluetooth in the browser. No installer, no cable: connect a unit, choose what to send, and the recordings arrive in the project you pick.
This section covers the device workflows: sending recordings, setting a unit up for a job, updating firmware, and sharing a connected unit with the support team.
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Sending recordings to a project
Connect a ShotTrack unit over Bluetooth in your browser, pick the sessions you want, and send them into a project — with one progress bar and one summary, in sessions and events.
Updating firmware on your device
Install a published firmware release on a connected ShotTrack unit from Support. Keep the tab open while the host reboots.
Sharing your device with support
Connect your ShotTrack ViB or VoD device over Bluetooth and share it with the ShotTrack support team for a live remote diagnosis — no software install, just a 6-digit code.
Getting remote support for your device
Share your connected ShotTrack device with the support team for a live remote diagnosis — no software install, just a 6-digit code.